Insider Tip: Don’t Buy Microsoft Dynamics Great Plains from a Sales Rep

This is why that is so important. 

I am not primarily a salesperson; I’m a tech engineer. However, in our company, I’m also in charge of Microsoft Dynamics Great Plains (GP) sales. Because I’m a technical engineer first and a salesperson second, I believe that I have earned the confidence of our customers. And because I am the owner of the company and know that loyal customers are our lifeline, I’m not going to sell them a solution that is any less than the best fit for their business. I’m also not going to make promises that our team and our software can’t deliver. I know the features and limitations of the technology we offer, and I’m honest about what it can do.

We maintain our Microsoft Silver Competency level by actively selling new Microsoft Dynamics Great Plains software packages. Sometimes, I know I could sell a system I don’t wholly believe in, but I won’t. However, I genuinely feel that clients trust me because they know I’ll only sell them a solution that meets their needs.

I have competed with larger Microsoft Dynamics Gold Partners. Their salespeople have the fancy fluorescent PowerPoint presentations and say all the right sales lines. Then I come in, maybe with one other tech team member. Rather than giving a sales pitch, we go right to the heart of the issue – will this solution benefit your company or not. I think clients are tired of typical sales presentations. They want factual information, not bells and whistles.

When clients ask tough questions, salespeople may have to go back and ask the technical team. Or worse, they might make up an answer and trust that the tech team will deliver a solution after the contract is signed. As a hands-on implementation consultant, I don’t dodge the tough technical questions; I answer them at the sales table.

I never want to have to tell a client that we sold them a system that didn’t work for them.

At Dexpro Dynamics, we implement and know Dynamics 365 Business Central, and we often compare it to Dynamics Great Plains. We also implement and know Dynamics 365 Customer Engagement (CRM) to assist clients that are already users. However, based on market demand, our strength and focus is Microsoft Dynamics Great Plains.

If you are a Microsoft Dynamics Great Plains user, I invite you to take advantage of our free 30-minute consultation. First, let’s discuss your current pressing issue that other consultants have not been able to resolve. Then, if appropriate, we’ll provide a free high-level Dynamics Great Plains system assessment.

During the assessment, we will spend up to 4 hours, without charge, reviewing your current Dynamics Great Plains system setup and configuration, the health of your servers, and your general business processes. We’ll help you understand your modules and reports, including some you may not be aware of but that could benefit your business. The review will reveal what it will take to make your system more efficient and effective. We’ll give you a summarized report of our findings and a plan of action that you can use as a roadmap to making the most of your Microsoft Dynamics Great Plains investment.

We won’t give you a sales pitch, just honest answers from the technicians responsible for delivering results. 

By Dexpro Dynamics, www.dexprodynamics.com