Microsoft Dynamics 365 Business Central for Distribution

We Specialize in Dynamics 365 Business Central for Distributors


Helping Distributors Move Product Faster With Fewer Headaches

Distributors are under constant pressure to fill orders accurately, keep inventory visible across every warehouse, and respond quickly to customers, all while the systems running the business get older and harder to keep up with demand.


Dexpro Dynamics helps distributors get more out of Microsoft Dynamics GP or move to Microsoft Dynamics 365 Business Central, giving inventory, order management, purchasing, and finance teams one connected platform instead of a patchwork of systems and manual workarounds.

Addressing Key Manufacturing Challenges


Inventory Visibility Across Locations

Disconnected systems and manual tracking often leave distributors without a clear view of what is in stock, where it is, and what is already committed to an order, which leads to delays and unhappy customers.


Our Approach:

We configure Business Central to give real-time visibility into inventory across warehouses and locations, so purchasing and fulfillment decisions are based on accurate, up to date numbers.


Outcome:

Fewer stockouts, fewer overcommitted orders, and a clearer picture of inventory across the entire operation.


Order Fulfillment & Customer Response Time

Manual order entry and disconnected systems slow down fulfillment and make it harder to answer basic customer questions quickly, which puts pressure on service teams and strains relationships.


Our Approach:

We streamline order entry, expense tracking, and reporting so staff can find answers in seconds instead of digging through multiple systems or spreadsheets.


Outcome:

Faster response times, fewer errors, and more time for staff to focus on customers instead of chasing information.


Legacy Systems & Deciding When to Make a Move

Many distributors have run Dynamics GP successfully for years and are not sure whether now is the right time to move to a new platform, especially when GP still supports the business well.


Our Approach:

We help distributors get the most out of their current Dynamics GP system with targeted improvements, while providing honest guidance on when a move to Business Central makes sense for their specific situation.


Outcome:

Confidence in the current system today and a clear, unpressured path forward for tomorrow.

Technology With A Human Touch

What does it mean to be a Dynamics 365 Partner?

To our team here at Dexpro Dynamics, it means:


  • Really listening to what you're trying to accomplish
  • Always acting in your best interest
  • Being friendly and responsive at all times
  • Plus of course, being an expert in what we do

Why Choose Dexpro Dynamics as your Microsoft Dynamics 365 BC Partner?

Dynamics 365 Business Central is implemented and supported by partners across the country. However, not all partners are created equal.

View BC Demo Videos

Dexpro Dynamics has Dynamics offices and consultants conveniently located across the country. Primary locations include:


  • Chicago IL
  • New York NY
  • Los Angeles CA
  • San Francisco CA
  • Seattle, WA
  • Baltimore, MD
  • Phoenix AZ


If you have questions whether we serve your area, please reach out!

Why Choose Dynamics 365 BC?

Dynamics 365 Business Central is a comprehensive, cloud-based business management solution that connects teams across finance, sales, service, and operations within a single easy to use application. Confidently move to the cloud and unlock the insights needed to adapt faster, work smarter, and perform better.



WHAT'S NEW IN BUSINESS CENTRAL


Extend Your Capabilities with a Modern Ecosystem and AI



Business Central offers a robust ecosystem of third party solutions built for the realities of distribution, including warehouse management, expense tracking, and order automation.

With the addition of Microsoft Copilot (AI), distributors can:

  • Automate repetitive administrative tasks
  • Generate insights from inventory and financial data
  • Improve decision making with natural language interaction



Case Study

Manufacturer Simplifies Business Central and Regains Control of Its ERP

Client Overview

CEIA-USA sells, distributes, and services advanced electromagnetic field detection technology manufactured by CEIA and CEIA-USA, serving federal, state, and local government agencies as well as private sector customers across North America. The company has relied on Microsoft Dynamics GP for nearly 25 years to run its core business processes.


Challenges

  • A Long Standing System Still Doing Its Job
    CEIA-USA's Dynamics GP system had supported the business for decades, but the company needed a partner who could both maintain it well and offer honest guidance on when a future ERP move might make sense.
  • Limited Visibility Into Expense Data in Dynamics GP
    Looking up expense information tied to transactions in GP took time, since expense details lived in a separate application without a clean connection back to the ERP.
  • Strict Security Requirements
    As a security equipment provider, CEIA-USA maintains strict internal security standards, which meant any partner needed to work within tight access and data controls rather than asking the company to loosen them.
  • Frustration With a Previous Dynamics GP Partner
    Before working with Dexpro, CEIA-USA had experienced slow response times and limited support from its prior Dynamics GP partner.


Solution

Dexpro Dynamics took a practical approach with CEIA-USA, focusing on keeping Dynamics GP running well and making targeted improvements where they delivered real value, rather than pushing the company toward a system change it was not ready for.


Key Components of the Implementation

  • A warehouse management system integration with Dynamics GP
  • An expense management tool integration that pulled expense type and assignment data directly into GP
  • An upgraded CRM web service feed
  • A review of existing custom code from the prior partner to identify what to keep and what to improve
  • Ongoing consultation on when a future move to Business Central would make sense


Dexpro’s approach

  • Honest guidance, including telling CEIA-USA directly when a project's return on investment looked uncertain
  • Support delivered within CEIA-USA's strict security requirements, without asking the company to change its standards
  • Fast, direct response times from the consultants actually doing the work


Results

  • Faster Access to Expense Data
    Integrating expense management data into Dynamics GP cut lookup time on expense information from about five minutes down to two clicks.
  • Stronger Day to Day Dynamics GP Support
    CEIA-USA experienced a clear improvement in responsiveness and service compared to its previous Dynamics GP partner.
  • Smart, Targeted Investment
    CEIA-USA avoided sinking money into upgrades that would not have delivered a meaningful return, while still moving forward on the improvements that mattered.
  • A Clear Path Forward
    CEIA-USA gained a partner who supports its current Dynamics GP system for as long as it makes sense, while offering clear guidance on evaluating Business Central when the time is right.


Why Dexpro

Dexpro delivered this engagement with senior level consultants who worked directly with CEIA-USA's team and adapted to the company's strict security requirements.

  • Deep expertise in both Dynamics GP and Business Central
  • A willingness to tell clients when a project is not worth the investment, even when it means less work for Dexpro
  • Direct, responsive communication with no sales team or gatekeeper in the way


Key Takeaway

By focusing on targeted improvements instead of pushing an unnecessary system change, Dexpro Dynamics helped CEIA-USA get more value from its existing Dynamics GP system while building the foundation for a confident, well-informed ERP decision down the road. Read the full CEIA-USA case study.


"Dexpro has been great for us. They're a night-and-day difference from our previous Dynamics GP partner. It's a breath of fresh air to work with people who are responsive and willing to help." 


- Robert Schindler, Accounting and Information Systems Analyst, CEIA-USA, Dynamics 365 GP User



Why Dexpro

  • Senior level consultants and solution architects lead every engagement, with no sales team pushing you toward a bigger project than you need
  • Deep expertise in both Dynamics GP and Business Central
  • Proven implementation methodology built for distribution environments
  • A track record of recommending less when that is what is right for the client, even when it costs us


Our Commitment

We partner with distributors to evaluate what their operations actually need, whether that means getting more out of the system they already have or planning a move to Business Central, so they can spend less time managing software and more time moving product.

Connect with our team of experienced Business Central specialists to learn how Dexpro Dynamics can help your distribution operation gain visibility, respond faster to customers, and plan its next ERP move with confidence.


If your team is still running Dynamics GP and wants to understand what a move to Business Central could look like, learn more about Business Central for GP users.